Grievance Redressal/ Escalation Matrix
| Details of designation | Contact Person Name | Address | Contact No. | Email-ID | Working hours |
|---|---|---|---|---|---|
| Customer Care | - | - | - | - | - |
| Head of Customer Care | - | - | - | - | - |
| Compliance Officer | Amit | Kohinoor by Auro Realty, Hyderabad, Telangana - 500085. | +91 8341052621 | support@researchmantra.in | 10.00 AM to 5.30 PM |
| Research Analyst | Susmita Sahoo | Kohinoor by Auro Realty, Hyderabad, Telangana - 500085. | +91 8341052621 | support@researchmantra.in | 10.00 AM to 5.30 PM |
For any grievances:
Step 1
The client should first contact the Research Analyst using the details on this website or the following contact details:
Contact: Susmita Sahoo, Research Analyst – support@researchmantra.in
Step 2
If the resolution is unsatisfactory, the client can also lodge grievances through SEBI’s SCORES platform at:
Step 3
The client may also consider the Online Dispute Resolution (ODR) through the Smart ODR portal at: